Returns & Exchanges
We want you to be completely satisfied with your Trotters purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original protective packaging and include the completed return form inside the parcel.
Ship the Items
Print your prepaid shipping label from the portal, attach it to the outside of your package, and drop it off at any authorized collection point.
Receive Your Refund
Once our team receives and inspects your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing